Review:  08-03-2010


Award-Winning
Central Station

800-498-7565
 


logo, American Response Center, UL Central Station,  Alarm Monitoring Specialists
                     Ahead of the Curve…ALARM SPECIALISTS
                  Monitoring ● Response ● Technology ● Service

 

Central Station Protective Signaling - Monitoring ONLY
Cert # S8196 (UUFX)
 

 
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Consumer Info

Links to information on this page for consumers:  Please scroll down to see the brief article, Who ARC serves....

Locate an ARC Security Provider?  ]  [  How to choose a security provider  ]  
[ General security tips ] [ Contact ARC
[ Some BASIC features/benefits of residential alarm systems ]
Separate pages:
[ LISTS of DEALERS by STATE ]

Consumer & Business
ALERT!

If you have an alarm system already AND you are changing your telephone service to DSL and/or VoIP (Voice over Internet Protocol) or similar change,  contact your alarm provider immediately or prior to any change in your telephone service or services. Alarm signal or alarm response could be negatively affected.


Who ARC serves...

     We solely monitor alarms...alarm sales, service on an alarm system, and alarm monitoring are available only through ARC Authorized Providers

    While we serve thousands of consumers and businesspeople 24 hours a day, we don't contract to do business directly with consumers (residential or commercial or industrial). All monitoring is provided ONLY through ARC Authorized Security Providers. ARC does not sell or install security systems - we solely monitor them. ARC Security Providers offer sales and service and provide for appropriate monitoring, programming, backup, etc. A system can only be properly monitored if there is active involvement, maintenance, upgrades, and service by a knowledgeable, competent security dealer, someone who knows both the human and technical aspects of electronic security. Please see other information on this page and then contact us particularly if any of these conditions listed apply to you or your situation:

  • Your previous security provider has gone out of business or sold the business. You need a security alarm provider to provide for service and monitoring of your system. 
  • You are looking for a security alarm provider to purchase a system from, have it installed and maintained, and properly programmed for efficient testing and monitoring 24 hours a day.

Locate an ARC Security Provider?  How to choose a security provider  ]       

Separate page: [ LISTS of DEALERS by STATE ]

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Snapshot:  Some Features & Benefits of Residential Alarm Systems 

There are many more - this is a quick take...

Professionally installed and monitored alarm systems deliver a host of features and benefits...here are a few.

  • From your location, a 24 hour link to experienced people who will help you, and Police and Fire response to any serious and verified emergency. 
  • 24 monitoring of smoke alarms if installed. Response even when you are not there. 
  • Deterrence of criminal activity and attempts. 
  • General insurance discounts from insurers because losses are proven to be lessened by using an alarm system. 
  • Peace of mind. When you're at your location or when you're away. 
  • Instant alert of many conditions, an intrusion, smoke or heat, temperature, tampering with your alarm system, etc. 
  • Entering your location, you'll know that no one has entered, or that someone has. 
  • Panic or distress calls, an assault from someone who has entered with permission but then has malevolent intent, such as a guest who has become suddenly aggressive or unruly, e.g., attempted rape, assault, robbery, etc. 
  • Someone experienced you can call whenever you have a concern about your security, a security problem or issue... peace of mind. 

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General Security Tips

Whether you have an alarm or not...

IMPORTANT NOTE:  This is general security information and a discussion of such, not specific security advice. ARC and any of its suppliers are not responsible for any action of any kind taken or construed to be taken as a result of any material that appears here. Some material relates to individuals, residences, and businesses. Other security professionals may have other opinions or perspectives. Security and the right methods for a particular persons situation may vary widely, and to be effective must be geared to particular situations and conditions. Security is a relative proposition. Consult your security provider for specific security advice for your individual situation. 

1. Controlling access to a home or facility is the most basic security step. Make sure locks and doors and other access points are in good repair. Control keys carefully. Account for them. 

2. Keep doors locked when home. Keep doors locked when away. Windows, too, as applicable. 

3. Use great caution and forethought when deciding on bars and grates for application over windows and doors. Far too many people have died from smoke and fires, unable to get out. See NFPA. You have little more than 60 seconds to exit in a fire before being overcome by smoke (NFPA). A monitored smoke/heat detector system serves you best. 

4. Identity theft is a risk to everyone. Think twice before giving your social security number and ID info. to anyone. If it appears on your drivers license, you may have an option to have it removed upon license renewal. Check with your state. Throw no identifying material in the trash without destroying it in some fashion. Consider an inexpensive shredder. Do not give ID info. out on the phone.   CONTINUED BELOW. SCROLL DOWN. 

5. ALWAYS ask to see company or organizational IDs of anyone coming to your home on business. View these before opening the door. A number of scams are perpetrated using misrepresentation, e.g., claiming to be from the gas company, telephone company, cable company, city inspector, etc., to gain entry. If you didn't call them, be suspicious. Ask for IDs

6. Don't open the door to unexpected strangers. If you cannot see or view a visitor on the other side of your entrance door, install a wide angle peephole lens. Better, use a small camera/intercom unit so you can see and communicate without opening the door. Unobstructed view, use an intercom. If someone claims they must use a phone to call someone or it's an emergency, offer to make the call for them. It is very useful to have a method to talk or communicate WITHOUT opening the door. As long as you can see and speak with the door locked, you've reduced risk. If you don't wish to be surprised by people entering or approaching your property, detectors and annunciators are available from security providers, as are camera & intercom devices. 

7. Don't get suckered into using phony alarm signs and stickers or other phony devices made for this purpose. The alarm industry can spot a phony instantly, and so can any crook. What these may do is advertise to crooks that you have things of value inside, and that you don't have any real alarm or security system. Unwittingly, you just became an attractive target for a burglary. 

8. Buy a dog, if you like dogs, because dogs are lovable and good company and because you want to give a good home to an animal. Dogs are not an electronic security system. They "may" provide a deterrent effect, and they may not. Dogs shut off in a part of the house or locked in the basement, they can only bark. In a break-in they may help, and they may not, but the main point is that it is not an either-or proposition. You can have them both. With no one home, many a dog and pet has died in a fire, unable to call for help, for lack of a monitored security system with 24 hour monitored smoke detectors. A dog is a dog. An electronic security system is what it is. It won't lick your face, but it's great to have in all kinds of emergencies.   

9. Have a gun? Separate the gun from the ammo. Remember, any weapon you have may be turned against you. Other than silence when someone has entered or broken in, it is wise to have an alarm automatically sounding long and loud that can effectively send an intruder packing. And there is no danger of accidentally shooting someone who has entered, and thereby avert tragedy, e.g., the case where a son returned home after a long time away, slightly intoxicated, forcing the door open and... well, you know the rest.  

10. Consider investing in an alarm system. Costs have come down considerably - they are certainly no longer just for the rich. There are many benefits, and the biggest is the peace of mind that comes with a solid, well-designed, professionally installed and monitored alarm system. You can also give someone special the gift of security, should you wish. Parents can give this security and peace of mind as a gift to their grown children, or vice versa. 

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How to choose a security provider...

Carefully. Security is an important thing to have, and your relationship with your provider should span many years. Unlike hiring a plumber or contractor for a one-time job, it is your on-going security and relationship with your provider that will be of utmost importance - choose carefully, choose well. 

Do all the things that you would normally do to evaluate anyone or any company you might do serious business with for any product or service. Then go further. 

Check references and follow them up. Check with consumer organizations or other groups that monitor business performance, such as the BBB, Attorney General's office, your local crime prevention officer at your local police force. Ask about their experience, background, their company, their training, how they will help to prevent false alarms, about service and maintenance, pricing. Check with any professional groups or associations they are members of. If there is local or state licensing for security systems or for fire systems, obtain license numbers and check with the government office issuing those licenses. Write down a list of questions that you have prior to any appointments. When representatives arrive, ask for identification. Read any agreements that you will have to sign. Ask about who will monitor your system, where they are located, if they have certification from Underwriter's Laboratories, or any other professional certifications. Find out. Monitoring is a critical component of your system. 

These steps taken, you can begin to enjoy peace of mind.

To locate a dealer in your area, scroll down

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Locating an ARC Authorized Security Provider...

    We have begun to list those ARC Security Providers who agree to list here and give us permission, along with contact info., links to their web sites if they have one, etc. Listings have begun. See listings to date arranged by state, with indicators of AREAS SERVED and their Products/Service offered:  

 Separate page: [ LISTS of DEALERS by STATE ]

Contact us if listings are not posted for your area.
Scroll down for email and contact information

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Read Newspaper Articles About ARC's Growth

Acrobat PDF Files - you must have a free Acrobat Reader - adjust size on opening, and printing out is an option. News print.

Security Systems News
   
Headline:  Central rekindles old business

Euclid Observer
    
Headline:  In a Down Economy, Euclid Employer Continues to Grow

 

 

Contacting ARC

E - Mail

Click here first to check listings for your state: 
Separate page: [ LISTS of DEALERS by STATE ]
  
If listings for your area are incomplete, please send an email to ARC with ALL of the following:

  • Your name
  • Your email address
  • City, State, Province, Zip
  • Residential or Commercial or Industrial
  • Brief description of what you are looking for, e.g. a home alarm, intercom, tv cameras (cctv), business alarm, etc. 

We'll get back to you after identifying one or more ARC Authorized Providers that serve your vicinity. Should there not be one in your area, we may suggest another provider or refer you elsewhere for help. Feel free to ask questions. We'll help as much as we can. Thanks. 

To send an email, scroll down to page bottom and click on email.
Complete contact info at page bottom.
Please let us know what you think by sending us an email. All the information that appears here should be useful and relevant. Please let us know. Thank you for visiting and feel free to contact us. Scroll down. 
  ARC Management

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logo, American Response Center, UL Central Station,  Alarm Monitoring Specialists
                     Ahead of the Curve…ALARM SPECIALISTS
                  Monitoring ● Response ● Technology ● Service

     U.S. LOCATION - E.S.T. 800-498-7565

TEL: 800-498-7565 or 216-692-1204         ARC > EMAIL           FAX:  800-289-6108

LOCATION:  1514-C East 191st Street, Euclid, Ohio 44117      MAIL:  PO Box 17149, Euclid, Ohio 44117  

 



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