this page is:

American Response
Center 
Monitoring is only available through
ARC
  Authorized Dealers

070700

     Welcome to ARC's professional security alarm monitoring and support services for independent security alarm providers. Important point:  We do NOT compete with you - we do not sell or install systems, nor do we monitor systems that are not the accounts of ARC Authorized Dealers. Period. The risk of placing your subscribers and accounts with a central that also sells, installs, and services end-users, as well as competes with you, is eliminated when you come to ARC. We monitor for you - we don't compete. We provide support services to support your goals as a dealer. SCROLL DOWN for details on our monitoring capability.
  
    We have extensive experience, 30 years in security, 25 of those years building, operating, and managing a successful central station - and this has been applied well as we have built the American Response Center from the ground up. We've doubled and almost tripled in size and scope in the last few years. We invite you to look closely - centrals are NOT all the same - and discover how we may serve you.  (scroll down)
           
      - Jim and Carrie Osborne, ARC Management

   a snapshot of ARC   

U.L. Certificate #:  S8196 (UUFX)

•  All major formats, plus video, 2-Way Voice, and methods for VoIP, GPS, etc. Complete Standard and Internet Protocols.

•  Technology affiliates provide solutions and advantages to ARC dealers.

•  All phones answered 24 hours a day by PEOPLE - not voice mail

•  Data management experts, highly experienced management

•  No installing company and no "competition" with dealers

•  A complete array of services to support dealer operations.

• Top, Experienced Operators:  Our security operators average over 12 years of experience, ranging from three years to 25 years. We have courteous operators who are supported by automation, but not “controlled” or hamstrung by it.

• Flexible, Experienced Management:  To work with you to meet your needs and your subscribers’ specific needs. Working with dealers from all over the country for decades provides a decided advantage in understanding and communication. 

• Experienced Operations:  Over 20 years experience in ALL aspects of central operations means strength across the board to manage, eliminate problems, and provide opportunities and improved services to dealers and their subscribers.

• Service Excellence:  Professional, personalized, and friendly service and support for you and your subscribers.

• Pricing:  "ARC Advantage Pricing" goes beyond competitive pricing, quotes, & transfer programs, and eliminates headaches and fluctuating charges. Use the quote form in the "Dealer Access" section of this web site. Find out more.

• Free Access:  Bold Technologies automation system, with “Live” Dealer Access 24 hours a day. Master Files you can actually read. Really. 

• U.L. Certificated Central:  Central Station Protective Signaling - Monitoring Only.

• Technology:  Latest, up-to-date equipment, systems, and communications, BOLD Automation, Bold Access, and multiple methods for delivery of reports and information, Auto-Fax, email, etc.

• Support Services:  From subscriber billing to web sites for dealers, we offer a wide range of support services. 

• Formats:  All major formats. Two-Way Audio. We favor several, and for good reason. Please inquire. 

    Please feel free to “Check Us Out” further. For more detailed information for dealers, please contact us - full contact information below. Call us, email us, and we'll send you a full evaluation package in the mail. Want a quotation? Go here> Quotation or telephone us.

    Try  the service and response of American Response Center. You'll see the difference, and you'll feel the difference...and so will your subscribers. The feedback from dealers who have changed over to ARC have said their subscribers are very pleased. Thank you for your consideration.
 

Another note:  Beyond personalized and extremely fine service to subscribers and dealers, and beyond leading edge monitoring technology, everyone should understand the changes taking place within the industry and without. Telephone, communications systems, and telecommunications are changing, and the pace of this change will only increase. Telco lines, POTS, are being replaced with DSL and VoIP, and consumers and businesses are investigating and switching to VoIP, VoHV, and other emerging technologies. To really prosper a dealer must stay on top of all these changes and changing methods, and those that are coming in the near future.

 Click here for more on internet monitoring and other aspects > 

Beyond obtaining top notch service and high reliability monitoring, partner with a leading U.L. central station whose mission it is to help independent security dealers stay way ahead of the curve with:  advanced technology, solid solutions, advanced services. Many of our new and affiliated technology partners are not detailed here on our public website, but please contact us for our new brochure, Paving the way to the future... 

Note:  Evaluating ANY central station that claims to be U.L. Certified, make sure that they are, as some centrals claim to certified and they aren't. Caution. It's easy to verify U.L. Certification.

2005, 2007, ARC wins national SECURING AMERICA Awards
 from Security Distributing and Marketing Magazine (SDM)

 Monitoring: 
- Alarms
-  CCTV & Video, 2 Way, GPS
- Standard & Internet Protocols
- Solutions for:  VoIP, VoHV, VoCM, WiMax, IP, X factor